Frequently Asked Questions

We're launching in Q1 2025! Join our elite waitlist to be the first to know and receive exclusive founding member pricing.

Pre-orders will open 2 weeks before launch exclusively for waitlist members. You'll receive an email with early access and special pricing before anyone else.

Founding members receive: 40% off your first order, 20% off for life, exclusive access to new products, free shipping on all orders, and a complimentary travel-size bonus.

HYGENX is specifically formulated for men's thicker, oilier skin using advanced Korean skincare technology. Unlike generic moisturizers, we use smaller molecules that penetrate deeper.

Men's skin is 25% thicker, produces more oil, and has larger pores than women's skin. Daily shaving also creates unique challenges.

Korean skincare leads the world in innovation, focusing on prevention rather than correction. Our formulas use cutting-edge ingredients 10+ years ahead of Western skincare.

Simple 30-second routine: After washing your face, apply a dime-sized amount to your face and neck. Massage in upward motions until absorbed.

HYGENX is designed to work perfectly on its own or as part of your existing routine. It layers well under sunscreen, aftershave, or other treatments.

We offer a 30-day hassle-free return policy. If you're not completely satisfied, simply return the product for a full refund - no questions asked.

All HYGENX products are dermatologist-tested, hypoallergenic, and free from harsh chemicals. No parabens, sulfates, or artificial fragrances.

Yes! We stand behind our products with a 60-day money-back guarantee. If you don't see noticeable improvements in your skin within 60 days, we'll refund your purchase in full.

We currently ship throughout the United States and Canada, with plans to expand internationally in 2025. US orders over $50 ship free.